Contacts
Talk to a human
Order help, partnership questions or just feedback on the pie — we answer within one working day.
Visit us
48 Orchard Row,
Springfield, OR 97477
Call us
+1 (555) 010-0148
Daily 8:00 — 23:00
Write to us
hello@plateparcel.com
Replies within a day
Send a message
Missing order, wrong dish, brilliant idea — tell us everything. The more detail, the faster we can help.
Before you write
Where is my order?
Every confirmation email carries a live tracking link. If the rider seems stuck for over 15 minutes, call us and we will chase it.
Something arrived wrong or cold?
Tell us within 24 hours with your order reference and a photo — we remake or refund, your choice.